5 Things You Need to Know About Smoke Damage Insurance Claims

Mar 08, 2021
5 Things You Need to Know About Smoke Damage Insurance Claims

Have you had to file a fire insurance claim, and now you are dealing with the effects of smoke and soot in the rest of your home? Read on for our five tips on dealing with smoke damage insurance claims.

Tip 1 – Document the Damage

Every home insurance policy will cover fire damage to some extent, but in order to get reimbursed for the losses you experience after a fire, you need to make sure you can prove to the insurance company that you need all the money you are asking for in your smoke damage insurance claim.

It is crucial after the fire occurs that you thoroughly document the damage to your property. A shortlist of what you should include about your property is as follows:

1. Date of the loss (the date the fire occurred)
2. Type of loss or damage (fire, soot, smoke, water, etc.)
3. Location of damage – be as thorough as you can be here, whether the fire was confined to the kitchen or spread through several rooms, it will affect your claim.
4.  Any injuries that occurred to you or your family members as a result of the fire.
5. If anyone else was involved in the fire (family members, guests, etc.)
6. Condition of the home – will you be required to relocate for a period of time, or is the scorched drywall from a stove fire something you can live with until repairs are made?
7. Description of damaged contents – describe any and all possessions that were burned, melted, or otherwise damaged by the heat or soot from the fire.
8. Temporary repairs or complete replacements as necessary.
9. Police and Fire Department reports

Tip 2 – File Your Claim

There may be a specified time where you have to inform your insurance company of your loss, so make sure to act in a timely manner. 

In the months following the filing of a claim, you will have long exchanges of emails and documents with your insurance company. Make sure you have copies of EVERYTHING. Invest in a three-ring binder, print out your emails and file them with copies of your policy and any reports obtained from the police and fire department, along with photos of your possessions (preferably taken before the fire claim was necessary).

If you have the ability, digitally back up any files you only had physical copies of. Most smartphones are capable of creating PDFs of documents, and cloud storage are only a few dollars a month for the peace of mind that your information is stored safely.

Tip 3 – Understand the Extent of What Your Insurance Covers

A typical policy retained by a homeowner will cover damage from wind, fire, and lightning. If your home was destroyed, the insurance company will be obligated to pay up to the limit of the policy to rebuild your home. Additionally, they will pay to replace anything inside the home that was damaged by the flame itself, or secondary damage under your smoke damage insurance claim.

Smoke damage can affect nearly everything in your home, but it can be difficult to spot at first. Many of your possessions may have to be disposed of, even if they don’t look badly damaged. The ugly damage of a blackened wall or ceiling is easy to see, but more insidious damage may not be obvious, like soot in your air vents or carpets that have absorbed ash and can release harmful compounds back into the air over time.

What about when your home suffers smoke damage from a fire that was not inside your homes, such as a natural disaster or a fire that started in your neighbor’s house? These are typically handled on a case-by-case basis and you should ask your insurance company for guidance with your smoke damage insurance claim.

Tip 4 – Pay for Professional Cleaners

After you document the damage and begin the process of your fire insurance claim, you should hire a team of professionals to clean up the smoke and soot damage in your home, because it is unsafe for you to do it yourself.

Many insurance companies will pay for this type of cleaning and remediation but always check. The compounds released when household items burn can be hazardous to your health, and professional cleaners have specialized equipment to protect them while they work.

In extreme cases, the house may need to be deodorized with ozone, or insulation may need to be replaced.

Tip 5 – Enlist the Help of a Public Adjuster

While public adjusters may not be necessary for all circumstances if your claim is over $10,000 it may be worth hiring one. Your insurance company will pay you the absolute minimum they can get away with, and a public adjuster will be on your side throughout the process, help you file your claim, and argue for what you are entitled to.

Experience Excellence with Continental Public Adjusters


When it comes to property claims in the dynamic landscape of Florida, Continental Public Adjusters is your trusted choice. With a wealth of experience, our dedicated team is here to help you unlock the full potential of your insurance policy.


Whether you're facing a new property claim or grappling with the frustration of a denied, delayed, or underpaid claim, an experienced public adjuster is your key to success.


Here are five compelling reasons to choose Continental Public Adjusters:


  • Your Unyielding Ally: Our unwavering commitment is to secure the highest compensation possible for your loss.
  • Comprehensive Analysis: We delve deep into the specifics of your loss through a meticulous investigation. Our team of experts and consultants work tirelessly to determine the true value of your property loss.
  • Precision Estimation: Utilizing cutting-edge cost estimating software, we meticulously prepare comprehensive supporting documentation and promptly submit it to your insurance provider.
  • Expert Negotiation: We skillfully manage your claim and negotiate with your insurance company's adjuster to secure a settlement that aligns with your best interests and gains your approval.
  • Maximizing Your Benefits: Drawing from our experience of settling thousands of claims, we can anticipate potential issues and obstacles in the claims process. Our unwavering commitment is to ensure you receive the maximum benefits you rightfully deserve.

Begin your journey with us through a complimentary consultation with one of our seasoned team members. With 38 years of invaluable experience successfully settling numerous claims, covering both personal and commercial properties in Florida, Continental Public Adjusters, Inc. is your dependable partner.


Contact us today at (800) 989-4769 or email us at info@contpa.com to initiate your FREE claim review. 

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